Does ONE CLOUD file tax returns?
No. ONE CLOUD computes VAT, percentage tax and withholding from the books and produces printable worksheets with correction history. Returns are filed by the business or its accountant.
Can our existing accountant use the platform?
Yes. Accountants receive a dedicated workspace for all their clients, work directly in each client's books and, where applicable, complete CPA review before a filing is marked complete.
Is each business's data kept separate?
Yes. Each business's records are isolated at the data layer and cannot be accessed from another business's account.
Which modules are included in each plan?
Sales, purchasing, accounting, tax worksheets, dashboards and the accountant workspace are included in every plan. Payroll & HR, employee self-service, inventory and purchase orders start on Silver. Lending is an add-on for Silver and Gold.
What payment methods are accepted?
Bank transfer, with the receipt uploaded in the application and verified against the invoice. Online payment is in development. Access remains active while the subscription is in good standing.
What does onboarding involve?
ONE CLOUD is onboarding a limited number of businesses and works closely with each one. Account owners are notified before any change that affects their workflow.
Where is data stored, and how is it protected?
On Amazon Web Services in the Singapore region, encrypted in transit and at rest.